Privacy Policy
Last Updated: 05 November, 2024
Zavyah.co.uk (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zavyah.co.uk or use our services. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Data: When you register on our site, place an order, subscribe to our newsletter, or fill out a form, we may collect personally identifiable information such as your name, email address, mailing address, phone number, and payment information.
Non-Personal Data: We may collect non-personal identification information about you whenever you interact with our site. This may include browser name, type of computer, and technical information about your means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.
Cookies and Tracking Technologies: Our site may use “cookies” to enhance the user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
Process transactions and send order confirmations.
Improve customer service by responding to your requests and support needs more efficiently.
Personalize user experience by understanding how our users as a group use the services and resources provided on our site.
Improve our website based on the information and feedback we receive from you.
Send periodic emails, such as updates, related product or service information, etc. You can opt-out of receiving these emails at any time.
3. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
4. Sharing Your Information
We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.
5. Your Data Protection Rights
You have the right to:
Access – You have the right to request copies of your personal data.
Rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure – You have the right to request that we erase your personal data, under certain conditions.
Restrict Processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
Object to Processing – You have the right to object to our processing of your personal data, under certain conditions.
Data Portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
7. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: wecare@zavyah.co.uk
