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Terms of Use
Last Updated: 05 November, 2024
Welcome to zavyah.co.uk. These Terms of Use (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.
1. Use of Services
- You must be at least 18 years old to use our Services.
- You agree to use our Services only for lawful purposes and in accordance with these Terms.
- You are responsible for ensuring that all information you provide to us is accurate, complete, and current.
2. Account Registration
- To access certain features of our Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- You agree to notify us immediately of any unauthorized use of your account.
3. Orders and Payments
- All orders placed through our website are subject to acceptance and availability.
- We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product descriptions.
- Payments must be made in full at the time of purchase. We accept major credit cards (Visa, MasterCard, American Express), Klanar, Clearpay, and Apple Pay. All payment are processed by our payment partner Stripe!
4. Shipping and Delivery
- We offer shipping within the United Kingdom. Shipping times and costs will be displayed at checkout. We strive to deliver orders within the estimated delivery times, but we are not responsible for delays beyond our control.
- Title and risk of loss for products pass to you upon our delivery to the carrier.
5. Returns and Refunds
- We offer a 7-day return policy on defected items. Products must be returned in their original condition and packaging. Please refer to our Return Policy for more details.
- Refunds will be processed to your original payment method within 5-7 business days after we receive the returned product.
6. Intellectual Property
- All content on our website, including text, images, graphics, and logos, is the property of zavyah.co.uk or its content suppliers and is protected by intellectual property laws.
- You may not use, reproduce, or distribute any content from our website without our express written permission.
7. Limitation of Liability
- To the fullest extent permitted by law, zavyah.co.uk shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services.
- Our total liability to you for any claims arising from the use of our Services shall not exceed the amount paid by you for the products or services.
8. Changes to Terms
- We may update these Terms from time to time. The updated Terms will be posted on our website, and the date of the latest revision will be indicated at the top of the page.
- Your continued use of our Services after the posting of any changes constitutes your acceptance of the updated Terms.
9. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.
10. Contact Information
- If you have any questions or concerns about these Terms, please contact us at wecare@zavyah.co.uk.
